Processing time:

The time I need to make the item and prepare it for dispatch. It usually takes 1-3 business days to process the orders. It might take 3-5 business days at most intensive periods (e.g. before Christmas.)

Shipping:

My handmade items can reach you worldwide.

·        Guaranteed free shipping within the UK

·        Guaranteed free shipping worldwide for the orders over £100 

Shipping prices: 

  Courier Service Price
United Kingdom Royal mail 2nd class Free
EU countries Royal mail International tracked £8
United States Royal mail International tracked £12
Non-EU Royal mail International tracked £10
Australia Royal mail International tracked £12
Canada Royal mail International tracked £12
Everywhere else Royal mail International tracked £14

 

The buyers are responsible for any Customs/Duties and Taxes & additional postal fees.

Please note that these fees (VAT, GST, etc) are NOT included in the purchase price.

Return Policy

I hope you enjoy my items. If not, I gladly accept returns and exchanges. Contact me within 14 days of the purchase date. Dispatch items back within 30 days of delivery.

The following items can't be returned or exchanged

·        Custom or personalised orders

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

0